Nonprofit Partner Spotlight: Hospital Hospitality House of Nashville

Screen Shot 2013-03-06 at 12.08.07 PMKim’s granddaughter was being born three and a half months early. The panicked call from her daughter two states and five hours away left her breathless. She had to quickly make the trip from Michigan to Nashville, where daughter Lakyn was being rushed to deliver her fragile and severely premature baby. Where Kim would lay her head at night or where she would eat her meals were concerns that would have to wait. She just had to get to Nashville.

Once the crisis passed and the care of this new little life became the focus, a medical social worker made a referral to Hospital Hospitality House (HHH) of Nashville, giving Kim and Lakyn a home away from home during the baby’s long hospital stay. As Kim puts it:

Julie, an HHH volunteer, helps serve guests dinner during their stay.
The NAMA volunteer team serving guests one evening.

“We were safe. We could sleep and feel human and alert during visits and when doctors and nurses were giving us important information. We were rested and showered, and we felt hope. We started and ended our days sharing meals with strangers who first became friends, and then family. … Without HHH, my daughter, fresh from the hospital herself, and I would have slept in chairs and a car. We would not have had the money to eat regularly, and showers would have been few and far between. Emotionally and physically, I’m not sure how we would have survived. With HHH, we were safe and cared for. With HHH, our physical needs were met, and our emotional needs were nurtured. With HHH, we had a home, and we had a family.”

The mission of HHH of Nashville is to be a home away from home for patients and families seeking medical treatment in Nashville hospitals by providing lodging, meals and other supportive services. Founded in 1974 as the first hospital hospitality house in the nation, HHH of Nashville has provided over 425,000 nights of lodging, meals, and other supportive services to families from all 95 counties in Tennessee, from all 50 states in the U.S., and from 39 foreign countries. This home-away-from-home has grown to include 35 families each night in HHH’s Residential program as well as Day Services, Partner Hotels, Community Education Workshops, and 55 waiting rooms in hospitals and clinics throughout Davidson, Williamson, and Sumner Counties. In 2012, HHH served over 51,000 patients and families.

Tracy Prater volunteers her skills to play the piano as guests enjoy their evening.
Tracy Prater volunteers her skills to play the piano as guests enjoy their evening.

Volunteers are vital to the work of HHH. Volunteers provide evening meals for our 35 families; assist new guest families with registration and orientation to our programs; share their talents by providing guests with special services such as massage and live music; coordinate service projects with their civic or church groups that help with maintenance, landscaping, and organization. Volunteers may also work with HHH staff on special events and fundraising efforts including the HHH Patrons’ Luncheon, the HHH Charity Golf Tournament and Rock the House and/or assist HHH staff in the important day-to-day tasks of running a facility that is open 24 hours a day, 365 days a year! There is a place and an important job just waiting for you or your group!

Interested in helping out at Hospital Hospitality House?
> Click here to view opportunities and sign up.

Questions? Contact HHH Volunteer Coordinator Sherry Daniels at (615) 329-0477 or email daniels@hhhnashville.org. Learn more about HHH of Nashville at www.hhhnashville.org. You can also follow them on Facebook and Twitter!

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