Why Nashville Public Library’s volunteers keep coming back

There’s no limit to what dedicated volunteers can accomplish in a day. Some projects require a longer time commitment, however – days, weeks or even months. The Nashville Public Library (NPL) knows this divide well, as 90 percent of its volunteer opportunities require long-term support.

NPL recognizes an annual “Volunteer of the Year” to help thank dedicated community members for their work. Long-term volunteer Julia Jones was awarded the title in 2017.

Julia
Julia Jones, NPL Volunteer of the Year 2017

Jones’ nomination highlights both her commitment to service and her valued role at the library:

“At the core of everything Julia does is her kindness, devotion, sensitivity, free-spiritedness, and a wonderful sense of humor. She warmly welcomes each and every guest at story time and other children’s events, addressing the children and their parents by name and showing genuine interest in them. She sings, she dances, she laughs, and in so doing, encourages the children and their caregivers to sing and dance and laugh. She encourages participants to explore the collection, recommends materials, and helps them locate those items in the library. She walks them to the door, helps them carry personal belongings, and makes patrons feel they are part of a big, Donelson family.”

– Kathryn Shaw, Donelson Branch Library Volunteer Leader

NPL lists all long-term volunteer opportunities on hon.org, and many volunteers and staff members recruit friends and family through word of mouth, adding to the sense of community among those who support the library.

“We feel such a sense of gratitude for people coming together in the community to help the library. It’s really humbling,” said Amy Pierce, volunteer services supervisor at Nashville Public Library. With long-term volunteer support, the library can offer unique services, such as the Talking Library – a program with two staffers and more than 70 volunteers, through which vision-impaired patrons can listen to volunteers read newspapers, books and more.

Volunteers must provide background checks before working at NPL, and using the library system requires training. Initially, library staff implemented the 50-hour rule to help conserve resources. However, long-term volunteering creates a sense of support and fulfillment over time.

“We work with volunteers and staff to find times that work, and allow volunteers to continue on a schedule,” said Amy Pierce, volunteer services supervisor at Nashville Public Library. “We require all volunteers to commit 50 hours of service. Often, they hit a rhythm and keep going. Many volunteers have been with us for years; last year, a volunteer hit more than 10,000 hours.”

What could your organization accomplish with a fleet of long-term volunteers?

Post your long-term opportunities on hon.org and find out today.

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