NIC Inc. specialists assist Alive Hospice in increasing capacity for health care students

GeekCause matches Nashville’s most talented techies with community partners in need of their services. From tech consultation to solution implementation, GeekCause provides a low-cost platform for agencies to solve tech-based challenges through the support of skilled volunteers. The HON team periodically shares GeekCause project highlights to help show how skilled volunteers are having an impact in the community. 

Alive Hospice is a Middle Tennessee-based nonprofit that provides compassionate end-of-life care, palliative care, bereavement support, and community education. Each year, they engage hundreds of college students studying healthcare to help them learn about end-of-life care and gain real-life work experience.  

Prior to this year, members of the Alive team manually scheduled and tracked students’ progress within their Institute, and spent weeks compiling student data at the end of each semester. 

But they knew there had to be a better way. So they reached out to GeekCause to see if  skilled volunteers could help them find a solution. 

GeekCause paired Alive with volunteers from NIC Inc., the nation’s largest provider of government websites and digital services. NIC volunteers brought expansive knowledge of data storage and management solutions to the table — a great fit for Alive’s needs.  

The team of volunteers worked with the hospice provider to envision a solution for registering students and creating an all-in-one platform for them to enroll and assist with a variety of roles within the company. 

The registration portal feeds into a database that stores students’ data, allowing them to sign agreement forms virtually, sign up for shifts, and log other relevant information in the database. Volunteers were able to build a cloud-based storage system, which Alive can maintain for a low monthly fee. 

“With our complex needs, they were able to deliver an automated student onboarding platform that we’ll start using for fall registrations,” says Debbra Warden, Director of Contracting, Quality and Data Analytics at Alive Hospice. “The GeekCause team was wonderful to work with and accommodated our multiple requests for changes while we worked through our needs. They did everything with a smile every single time.” 

Deb Kilpatrick, a Project Manager with NIC Inc., led the volunteer team through the project. She and her team are proud of what they have been able to accomplish despite this year’s challenging circumstances.  

“We’re really just grateful the MSP (Microservice Platform) team had the opportunity to give back to our community,” Kilpatrick says. “Alive Hospice does so much to support those in unimaginable situations, and they handle themselves with such care and grace. We sincerely hope the effort our team has provided is a benefit and helps to simplify scheduling student experiences so they can focus on what they do best.” 

By tracking students’ progress through the Alive Institute, Alive staff will be able to more easily give educated, informative feedback to students’ professors, and use their data to apply for future funding opportunities. 

More about the Alive Hospice Institute 

Currently, Alive Hospice offers observational experiences for students enrolled in professional health care programs at Belmont University, Lipscomb University, Meharry Medical College, Middle Tennessee State University, Motlow Community College, Vanderbilt University, and University of Tennessee. 

While working with the Institute, students are under the direct supervision of a health care professional at Alive Hospice. This provides students the opportunity to begin understanding how Alive provides care to those with life-threatening illnesses, supporting patients’ families, and how Alive Hospice provides service to the community in a spirit of enriching lives. 

Did you know? Skilled tech volunteers have contributed 1,368 hours of service so far this year and provided the equivalent of $144,000 in services and support to our community partners! 🤯🤯🤯 

Could your nonprofit use some tech help? Does your tech-savvy work team want to give back to the community? Learn more about GeekCause here. 

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